Elspeth
Sharp
B.A., Dip. Ed., M.
Commerce (U NSW)
Elspeth Sharp is a Human Resources
consultant specialising in performance management, training
& development and recruitment, with a strong interest in
helping people through coaching and mentoring. She works
with management at all levels. Her accreditations include
360
Facilitated®,
Myers Briggs Type Indicator (MBTI), Team Management Systems,
DISC, and Certificate IV in Assessment and Workplace
Training.
Major
Strengths
An experienced and effective
communicator, able to influence staff and management at all
levels, with high level oral and written skills; excellent
presentation and facilitation skills result in effective
group and team leadership.
Highly developed planning and
organising skills, able to meet client deadlines and manage
several projects simultaneously; manage projects through
effective goal setting and monitoring of agreed
strategies.
Sound decision maker able to
analyse data and use experience and practice to ensure
decisions reflect innovative and creative responses.
Highly motivated team player,
enjoying interaction with others as well as capable of
working independently to achieve results; committed to
working tirelessly to achieve the desired results; a
positive person, giving generously in every
situation.
Key
Achievements
- Delivered a variety of Career
Management Workshops and coached individuals in job
search skills [On contract to Right Management
Consultants].
- Coached and mentored managers
and staff in resumé preparation and interview
skills, business writing, time management, speech
writing, public speaking supervisory skills, customer
service and Myers Briggs Type Indicator.
- Designed and delivered Teamwork
workshops, using MBTI for work teams at Adidas Australia,
leading to improved productivity and team results.
- Introduced Leadership and
Negotiation Skills training for Management/Senior
Management after selling the concept and identifying
and appointing the appropriate external
consultants.
- Developed and managed
individual development programs for the graduates,
including individual coaching, mentoring and group
training.
- Member of a three person team
to push for and introduce the first program in the CBC
Bank focussed entirely on people management. The success
of this program played a significant role in the decision
to change the direction of management training - a
decision which lead to people management skills being
integrated into all management training programs.
Implemented many of these changes.
- Researched and developed the
initial comprehensive Human Resources Policy and
Procedures Manual for Hindal Corporate in accordance with
Government legislation and in consultation with
management team. Manual delivered within the required
time lines and on budget.
- Designed and developed a
Performance Review process for Hindal Corporate and
Mambourin Enterprises ensuring performance measurement
and feedback processes are implemented.
- Designed and developed a range
of workshops for clients of HR Alliance, including
business writing, customer service, time managment and
career development.
- Introduced Change Management
workshops at the time of the merger with the ANZ Bank to
help reduce anxiety of staff by communicating progress of
the changes and the merger.
- Chaired a committee of Board
and staff members undertaking a strategic review and
implementing the Strategic Plan, while a member of the
Board of Management of St. John's Homes for Boys and
Girls.
- Assessed applicants for
Australian Taxation Office Call Centre, including
assessment of telephone interview, written applications
and assessment centre activities [On contract to
Morgan and Banks].
- Designed and conducted a range
of learning programs for professional development in the
private, public and not for profit sectors to meet
organisational and individual needs to improve
performance and productivity.
- Developed Training Needs
Analysis process for two Local Governments.
- Conducted a Training Needs
Analysis through manager and staff interviews for an
Investment Bank, designed and conducted the appropriate
development activities.
- Participated in a major
Organisation Development project - Job Analysis,
Performance Analysis and Benchmarking within Telstra
[on contract to Joint Horizons].
- Worked with Camberwell South
Primary School to develop a Business Plan for the after
hours school program.
- Designed, developed and
conducted a self development program, Managing Workplace
Issues, for women in management positions or striving to
achieve a management role.
- Recruited and retained the
budgeted number of graduates each year while working for
National Mutual Royal Bank through conducting extensive
interview process and short listing for final panel
interview with General Managers.
- Designed and implemented a
performance management system for all levels within the
National Mutual Royal Bank [joint contract].
- Appointed and managed an
external consultancy to conduct a Training Needs Analysis
for the National Mutual Royal Bank to ensure appropriate
training was implemented.
Formerly Principal Consultant with
The MaST Organisation; Senior Manager, Management
Development with National Mutual Royal Bank; Management
positions with The Commercial Banking Company of Sydney
Limited (in Sydney) and The National Australia Bank (in
Melbourne).
Published
Material
Presented a paper, "Current Issues
in Human Resource Management", to The Annual Conference of
The Victorian Commercial Teachers Association in 1993. My
paper was subsequently published in Compak 94, the Journal
of the Victorian Commercial Teachers Association in May
1994.
Interviewed for the feature story,
Graduate Employment: "Feast or Famine and Competing in a
Tough Market", which appeared in the Australian Accountant,
August 1991.
Worked with the Australian
Institute of Bankers in writing a brochure "Effective Study
Techniques" which the Institute produced for its
members.
Professional
Associations
Member of Bachelor of Business
(Business Administration) Course Advisory Committee - RMIT
(1996 - present)
Member of Victorian Council -
Australian Human Resources Institute (1993-1997)
Chair, Grading Committee Australian
Human Resources Institute (1993-1997)
Member of the Recognising Prior
Learning Co-ordinating Committee, Australian Institute of
Banking and Finance (1995 -1996)
Community
Involvement
Member of Ethics Committee, Box
Hill Hospital, July 1994 - 2003
National Secretary, UNIFEM, August
2000 - September 2002
Board Member - National Council of
Women of Australia, 1997 - 2000
International Co-ordinator,
responsible for co-ordinating National Co-ordinators and
Advisers in preparing and submitting submissions, reports
etc to the Federal Government
Co-ordinated a committee to set up
the framework for a large National/International Conference
for Women in Canberra in 2001. The committee had
representatives from a number of national women's
organisations
Member of the Board of Management,
St. John's Homes for Boys and Girls 1994 - 1997
Chaired the committee of Board and
staff members undertaking a strategic review and
implementing the strategic plan
Convenor of Women and Employment
Standing Committee of The National Council of Women Of
Victoria (1988 - 1998).
PO Box 611
South Yarra Vic 3141
Telephone: (03) 9826
9509
Mobile: 0419 304 096
Facsimile: (03) 9827 0119
Email:
esharpassociates@bigpond.com
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